Tuesday, February 06, 2007

PERSONA: Margaret Hadley

Name: Margaret Hadley

Age: 75

Picture: Image

Family: Margaret lives with her husband David in a small council house in the Black Country, where they have lived for 45 years. They have been married for 54 years and have a large family, with five middle-aged children and plenty of grandchildren. Both husband and wife also have a sister and brother respectively, though neither live in the same area. In general, they receive many family visits and Margaret also enjoys going out to visit her sister, children and grandchildren in kind.

Mobility/Health Problems: Margaret is generally in great condition for her age, despite both herself and David being quite heavy smokers. She is out and about most days and active about the house if not; her husband is less mobile, with severe arthritis in his hands and circulatory problems from the smoking in his legs. His excursions outside of the house are far less regular and frequent than Margaret's and he can't travel far without help.

Hobbies: As an active and independent lady, Margaret enjoys dancing, spending time with her family, and relaxing in her garden, where she likes to feed the blue tits and sparrows. Her youngest son, Tony, helps her maintain the garden now that David can no longer do it.

Likes/Dislikes: She likes smoking, dancing, her garden, family visits, cooking good old fashioned substantial British food, and generally enjoying her retirement. Her independence is very important to her; she hates charity, financial or otherwise, and never accepts it, often becoming irate if pushed to take it.

Behaviour Patterns: Margaret is out most days of the week. She regularly takes the bus to visit her daughters, in particular, for a cup of tea and a chat, her sister and her grandchildren. On Fridays she goes to a local dancing session with her friends. Sundays are usually her busiest, as she cooks a full traditional Sunday roast for any family member who might be in need of one, as well as herself and her husband, and often has a full house on that day. She does all the housework herself, having been a traditional housewife since being married.

Average Day in the Life: Margaret always follows the idea of ‘early to bed, early to rise’, and enjoys getting the most out of her day. She typically will wake up anytime between 6am and 7.30am. Cooking hot, substantial meals for herself and her husband is a standard in their household, so their breakfast rarely involves cereal or other mundane foods; often it involves bacon or sausage, and may even be a full English breakfast.

Now retired, David spends most of his time enjoying the peace and quiet at home. Margaret often and spontaneously goes shopping for fresh veg and quality meat or fish for the substantial number of full, cooked dinners she enjoys producing for both herself, her husband, and any family members who might visit. Margaret’s daytime activities vary, but other than this she often walks or takes the bus to visit her children and grandchildren. Fridays are reserved for a regular dancing session at the old community hall with her long-time friends. Every Sunday, she cooks a traditional Sunday roast for any family member (within reason!) who might be in need or want of one.

Margaret is held in high esteem by her family members, many of whom live very close, so she is regularly visited and often has a “full house”. However, come evening, she wrestles control of the TV from her husband, switches away from the horse-racing and sports, and sits down to a quiet evening when everyone is gone. It is unusual if either she or David are in bed any later than 10pm.

Back Story: Margaret married at 19. As a traditional working-class Brummy, her focus on family and life as a housewife have been perpetuated throughout her life, while her husband was the standard bread-winner. Now that David has retired, he is generally housebound, but Margaret still takes pride in keeping her house spick and span and enjoying her family's company.

Goals:
She enjoys her independence, and would like very much to keep it. Although she has a large family with many of them willing to help her out, she hates the thought of relying on them – Margaret can often be very stubborn and very proud about such things, and will never do things like borrow money or accept charity; for example, one son-in-law fetches the newspapers for her on a Sunday when she’s cooking the Sunday dinner, but she will always insist on paying him for it. Her husband, suffering more in his old age and certainly dependent on both her and any help in general, is becoming more housebound and requires more care than she fears she may be able to give on her own.

Computer Skill, Knowledge and Abilities: Margaret managed to figure out the DVD player she received one Christmas to be able to watch her similarly gifted Catherine Cookson collection on it. Although she will complain all the way and is easily frustrated if she can’t work it out, given the right incentive, she will persist at learning new technology. Similarly, she understands and can manipulate the basic functionality of a mobile phone – she has one for emergency use.

I added the 'technology' aspects in because they seemed relevant to the system design. Perhaps we should add it to the template?

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