Final Evaluation: Lily Greenwood
The TV Interface
Oh, Clint Eastwood, my son used to love him! I like the fact I can still watch the TV while I use the system, it's a bit like Teletext. It's much easier to get into the menus and exit it now, makes more sense. I like the redesign of the remote too, that alarm button looks a lot easier. It's more comfortable to hold too.
Navigation Options
That grey arrow isn't very clear. My eyesight isn't bad but I'd have trouble seeing that, couldn't it be a bit brighter? And could the buttons light up more as they're selected? I don't want to have to go up close to read the screen.
Referring to the Menus
Well, this all seems nice and straightforward. The lighting only operates the main lights, yes? I have my lamps on a timer switch anyway, so that doesn't bother me too much. Otherwise I like the design, it's not too complicated and the options are all nice and big and easy to see.
Home Shopping
That shopping feature could be useful if I ever can't get out of the house, I suppose, but I won't use it normally. I like the fact I can pay on delivery instead of giving out details of my bank. You hear all sorts of things on the news about credit card fraud, don't you?
I don't like the way it just tells you when they'll deliver. I have WI meetings, what if I'm out when they come round?
Final observations
Overall, I like this version better than the last one. Sort out making the menu options a bit more obvious and I reckon it'd be perfect!
The external scenarios
It still doesn't say how long it's going to be before someone finds you if you're unconscious. It's a bit frightening really, what if they don't find you?
I like the system where it calls your relatives though - how does it know who to ring? Will it call the Emergency Services too?
I'm still a bit worried that if I fell and couldn't move very well, I mightn't be able to activate the alarm with my arthritic hands - is the button easier to push now? I'm glad it gives feedback, it's comforting to know that it's working and someone is on their way.
Fire Scenario
Blimey! That alarm is a bit piercing! Still, if it wakes you up, that's good. It's like an alarm clock! Still, better to be slightly deaf then trapped in a fire, I say. It's good to know that it calls the fire brigade too. Even if you were trapped then, least you know they're on their way.
Issues derived from this analysis
Generally, Lily perceives the whole system to better than the previous version. However, she still has one or two worries:
Oh, Clint Eastwood, my son used to love him! I like the fact I can still watch the TV while I use the system, it's a bit like Teletext. It's much easier to get into the menus and exit it now, makes more sense. I like the redesign of the remote too, that alarm button looks a lot easier. It's more comfortable to hold too.
Navigation Options
That grey arrow isn't very clear. My eyesight isn't bad but I'd have trouble seeing that, couldn't it be a bit brighter? And could the buttons light up more as they're selected? I don't want to have to go up close to read the screen.
Referring to the Menus
Well, this all seems nice and straightforward. The lighting only operates the main lights, yes? I have my lamps on a timer switch anyway, so that doesn't bother me too much. Otherwise I like the design, it's not too complicated and the options are all nice and big and easy to see.
Home Shopping
That shopping feature could be useful if I ever can't get out of the house, I suppose, but I won't use it normally. I like the fact I can pay on delivery instead of giving out details of my bank. You hear all sorts of things on the news about credit card fraud, don't you?
I don't like the way it just tells you when they'll deliver. I have WI meetings, what if I'm out when they come round?
Final observations
Overall, I like this version better than the last one. Sort out making the menu options a bit more obvious and I reckon it'd be perfect!
The external scenarios
It still doesn't say how long it's going to be before someone finds you if you're unconscious. It's a bit frightening really, what if they don't find you?
I like the system where it calls your relatives though - how does it know who to ring? Will it call the Emergency Services too?
I'm still a bit worried that if I fell and couldn't move very well, I mightn't be able to activate the alarm with my arthritic hands - is the button easier to push now? I'm glad it gives feedback, it's comforting to know that it's working and someone is on their way.
Fire Scenario
Blimey! That alarm is a bit piercing! Still, if it wakes you up, that's good. It's like an alarm clock! Still, better to be slightly deaf then trapped in a fire, I say. It's good to know that it calls the fire brigade too. Even if you were trapped then, least you know they're on their way.
Issues derived from this analysis
Generally, Lily perceives the whole system to better than the previous version. However, she still has one or two worries:
- She feels that it is difficult to see the arrow which indicates more options off-screen, and it is hard for her to see when something has been selected.
- She is worried about the time it will take for someone to find her if she has an accident and is either unconscious or unable to reach her alarm.
- She is concerned she may not be able to reach the alarm if she were to fall. (There isn't much we can do about this, as we have already made it as accessible to the user as possible by putting it around the neck/on their person.)
Labels: evaluation final, persona
posted by A.Kennedy at 10:23:00 pm
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