Final Evaluation: Arthur Smith
The Remote Control Design
Arthur is given the new redesign of the remote.
"Ah, yeah this is better. It's smaller, lighter and more comfortable to wear around your neck. It's also more comfortable to hold in your hand. I see the alarm button has changed, I'm guessing this is to try and prevent it from being pressed accidentally? Is this remote control battery powered?"
The TV Interface
Arthur is shown the presentation.
"I like the sidebar menu, this is a much better design as I can also watch TV at the same time. It reminds me a lot of what my nieces have, Sky Digital I think it is?"
Navigation
"Very good, it's simple and logical which makes it easy to use, even for the first time. There is just about the right amount of buttons."
Main Menu
"Very simple, which is good."
Manage My Home Menu
"I like it. Again it's simple, it's broken down to the right levels, it uses ideal colours, it uses appropriate images which makes it clear and concise. The design and layout is also consistent with the main menu as well."
Home Shopping
"Like I've said before, I don't really see myself using this. It does look like a good feature for people who would what to use such a thing though. It's seems a lot less complicated than the last design. My nieces might want to use this so as long as I don't have to pay extra for this feature, I don't mind having it."
Final Observations
"Very good overall, it's as simple as it can be. It seems like it could do with more features. I would really like feature to view the news, weather and sports. I remember my nieces having such a thing on their TV package which I thought was really good, was a bit complicated though."
The external scenarios
Arthur is shown the remote control use cases video.
User falls: unable to get up
"Hmmm........ is there any risk that I could actually fall on the remote control? What if the alarm button is unreachable in that situation?"
Alerting the user to fire
"Seems fine to me. As long as the alarms are loud enough to wake me up. Will there be an alarm in each room?"
User is unconscious
"This doesn't really answer my question from the last time. Will there be a way to have more than one contact and will there be a way of putting them in order? This is something I feel is essential."
Issues derived from this analysis
Arthur sees the redesign of this system as an improvement but still feels there are important issues that need to be addressed:
Arthur is given the new redesign of the remote.
"Ah, yeah this is better. It's smaller, lighter and more comfortable to wear around your neck. It's also more comfortable to hold in your hand. I see the alarm button has changed, I'm guessing this is to try and prevent it from being pressed accidentally? Is this remote control battery powered?"
The TV Interface
Arthur is shown the presentation.
"I like the sidebar menu, this is a much better design as I can also watch TV at the same time. It reminds me a lot of what my nieces have, Sky Digital I think it is?"
Navigation
"Very good, it's simple and logical which makes it easy to use, even for the first time. There is just about the right amount of buttons."
Main Menu
"Very simple, which is good."
Manage My Home Menu
"I like it. Again it's simple, it's broken down to the right levels, it uses ideal colours, it uses appropriate images which makes it clear and concise. The design and layout is also consistent with the main menu as well."
Home Shopping
"Like I've said before, I don't really see myself using this. It does look like a good feature for people who would what to use such a thing though. It's seems a lot less complicated than the last design. My nieces might want to use this so as long as I don't have to pay extra for this feature, I don't mind having it."
Final Observations
"Very good overall, it's as simple as it can be. It seems like it could do with more features. I would really like feature to view the news, weather and sports. I remember my nieces having such a thing on their TV package which I thought was really good, was a bit complicated though."
The external scenarios
Arthur is shown the remote control use cases video.
User falls: unable to get up
"Hmmm........ is there any risk that I could actually fall on the remote control? What if the alarm button is unreachable in that situation?"
Alerting the user to fire
"Seems fine to me. As long as the alarms are loud enough to wake me up. Will there be an alarm in each room?"
User is unconscious
"This doesn't really answer my question from the last time. Will there be a way to have more than one contact and will there be a way of putting them in order? This is something I feel is essential."
Issues derived from this analysis
Arthur sees the redesign of this system as an improvement but still feels there are important issues that need to be addressed:
- Remote control power - there was no information given about how the remote control is powered. Arthur would preferably not like it to be battery powered as he would not like the power to run out during a emergency.
- More menus/features - Arthur would like to have more functionality on the TV interface, in particular the news, weather and sport. Having more functionality may also appeal to the rest of our target market.
- Remote control accessibility - Arthur is not convinced that the remote control will be reachable in any emergency situation.
- Emergency contact system - Arthur wants to know how the emergency contact system works. Arthur wants to know whether the system will have the ability to to store more than one contact and be able to put them in order so that if the first contact fails to get reached, the system tries the next contact and so on.
Labels: evaluation final, persona
posted by Koulle at 9:37:00 am
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