Suggested Questions for Prototype Testing

So I was having a think about asking questions of our personas when we test our prototype and I was thinking we ought to ask questions in three categories:

1. Design of the remote - how easy is it to use? Is it comfortable to use? Is it intuitive? etc.

2. Design of the System/Screens - How intuitive are they? Are they easy to use? Are they too confusing/long/unclear? etc

3. Features of the System - Are there any features that are redundant/useless/wouldn't get used? Are there any features which you would like to see? Are any of the features not compatible with your home/style of living/environment?

These are just a few ideas I've had, obviously they will need some refinement, but let me know what you all think.

Questionnaire: 2nd Draft

Ok guys sorry for the delay but I now have the 2nd draft of the questionnaire with some revisions made to questions 8, 9 & 10 as suggested by you. Let me know what you think.

1. What is you age?

• Less than 65
• 65 - 70
• 71 - 75
• 76 - 80
• 81 - 85
• 86 - 90
• Over 90

2. Which of the following best describes your current living situation?

• Live alone
• Live with partner/spouse
• Live with family
• Live in sheltered accommodation
• Live in a care home

3. How do you consider your independence to be ?

• Very Important/vital
• Quite importnat
• No preference
• Not importnat
• Not at all important

4. On an avergare week, how often do you leave your home?

• Never
• Once a week
• 2-3 times a week
• 4-5 times a week
• Everyday
• More than once a day

5. Which of the following best describes your current family situation?

a)

• No family
• Partner/spouse

b)

• Parent(s)
• Sibling(s) (with or without children/grandchildren)
• 1-2 children (with or without grandchildren)
• 3-4 children (with or without grandchildren)
• 5 or more children (with or without grandchildren)

If you have not ticked anyting in in section b, please skip questions 6-8

6. Where does your family live? (Please tick all that apply)

• Within the same general area (walking distance)
• Within 2 - 10 miles
• Within 11 - 30 miles
• Within 31 - 60 miles
• In the UK
• Outside the UK

7. Which family members live closest to you?

• Parent(s)
• Sibling(s)
• Children

8. Which of the following best describes how often you see your family? (Please tick all that apply)

• Never
• Once a year
• Once every 6 months
• Once every 3 months
• Once a month
• Once a fortnight
• Once a week
• Several times a week
• Everyday

9. Do you worry that if you have an accident at home, you would be unable to get help?

• Yes
• No
• Not sure
• Depends on the situation

10. If there was a device that exisited to help you improve with your day to day life, would you like to have it in your home and use it?

• Yes
• No
• Maybe
• Depnds on the device

If you have ticked no, please ignore the rest of the questions

11. Which of the following functions of a device would help you retain your independence in your own home?

• Personal alarm/panic button
• Automatic lighting systems
• Automatic opening closing curtains
• Shopping home delivery service
• Reminders service for important events
• Fire sensors with automatic appliance shut off
• Fire sensors with sprinkler system
• Gas/carbon monoxide detectors
• Automatic cooker shut off when leaving home

12. Which of the following best describes your mobility in your home?

• I use a walking frame
• I use a walking stick
• I use a whellchair and I am not able to walk
• I walk unaided but not far
• I walk completely unaided

13. If you live in a home with stairs, do you use a stair lift?

• Yes
• No
• Not applicable

14. Are there any other additional suggestions/concerns/comments you would like to contribute?

Questionnaire response - Walter Crompton

1. What is your age?
76 – 80

2. Which of the following best describes your current living situation?
Live alone

3. How important do you consider your independence to be?
Very important/vital

4. On an average week, how often to you leave your home?
2-3 times a week

5. Which of the following best describes your current family situation?
1-2 children (with or without grandchildren)

6. Where does your family live?
Outside the UK

7. Which family members live the closest to you?
Children

8. Which of the following best describes how often you see your family?
Once a year

9. Do you worry that if you have an accident at home, you would be unable to get help?
No

10. If there was a device that existed to help you improve with your day to day life, would you like to have it in your home and use it?
Yes

11. Which of the following functions of a device would help you retain your independence in your own home?
Automatic lighting systems
Automatic opening/closing curtains
Shopping home delivery service
Reminders service for important events

12. Which of the following best describes your mobility in your home?
I use a walking stick

13. If you live in a home with stairs, do you use a stair lift?
Not applicable (Live in bungalow)

14. Are there any other additional suggestions/concerns/comments you would like to contribute?
Will this intrusive system be able to monitor my every move? How will my privacy be protected?

Questionnaire Response - Lily Greenwood

1. What is your age? 76 - 80

2. Which of the following best describes your current living situation? Live alone

3. How important do you consider your independence to be? Very important/vital

4. On an average week, how often to you leave your home? Everyday

5. Which of the following best describes your current family situation?

* Sibling(s) (with of without chilren/grandchildren)

* 1-2 children (with of without grandchildren)

6. Where does your family live?

* Within 2-10 miles - Grandaughter, Sister

* In the UK - rest of the Family

7. Which family members live the closest to you?

Sister, Grand-daughter

8. Which of the following best decribes how often you see your family?

* Once a month - Son/Daughter in Law

* Once a fortnight - Grand-daughter, Sister

9. Do you worry that if you have an accident at home, you would be unable to get help?

* Yes

10. If there was a device that existed to help you improve with your day to day life, would you like to have it in your home and use it?

* Yes

11. Which of the following functions of a device would help you retain your independence in your own home?

* Personal alarm/panic button

* Automatic lighting systems

* Automatic opening/closing curtains

* Shopping home delivery service

* Fire sensors with automatic appliance shut off

* Fire sensors with sprinkler system

* Gas/carbon monoxide detectors

* Automatic cooker shut off when leaving home

12. Which of the following best describes your mobility in your home?

* I walk completely unaided

13. If you live in a home with stairs, do you use a stair lift?

* No

14. Are there any other additional suggestions/concerns/comments you would like to contribute?

I have a cat, I don't want him to set off any alarms!

Questionnaire Response - Henry Doughton

1. What is your age? 76 - 80
2. Which of the following best describes your current living situation? Live alone
3. How important do you consider your independence to be? Very important/vital
4. On an average week, how often to you leave your home? More than once a day
5. Which of the following best describes your current family situation? 1-2 children (with of without grandchildren)
6. Where does your family live? Within 2-10 miles, In the UK
7. Which family members live the closest to you? Children
8. Which of the following best decribes how often you see your family? Once a week, Once every 6 months (2 Children, 1 local & 1 not)
9. Do you worry that if you have an accident at home, you would be unable to get help? No
10. If there was a device that existed to help you improve with your day to day life, would you like to have it in your home and use it? Yes
11. Which of the following functions of a device would help you retain your independence in your own home? Automatic lighting systems, Fire sensors with automatic appliance shut off, Fire sensors with sprinkler system, Gas/carbon monoxide detectors, Automatic cooker shut off when leaving home
12. Which of the following best describes your mobility in your home? I walk completely unaided
13. If you live in a home with stairs, do you use a stair lift? No
14. Are there any other additional suggestions/concerns/comments you would like to contribiute? I have problems with my back, how can your thing help me?

Questionnaire: 1st Draft

1. What is your age?

• Less than 65
• 65 - 70
• 71 - 75
• 76 - 80
• 81 - 85
• 86 - 90
• Over 90

2. Which of the following best describes your current living situation?

• Live alone
• Live with partner/spouse
• Live with family
• Live in shelter accommdation
• Live in a care home

3. How important do you consider your independence to be?

• Very important/vital
• Quite important
• No preference
• Not important
• Not at all important

4. On an average week, how often to you leave your home?

• Never
• Once a week
• 2-3 times a week
• 4-5 times a week
• Everyday
• More than once a day

5. Which of the following best describes your current family situation? (Please tick all that apply)

a)

• No family
• Partner/spouse

b)

• Parent(s)
• Sibling(s) (with of without chilren/grandchildren)
• 1-2 children (with of without grandchildren)
• 3-4 children (with or without grandchildren)
• 5+ children (with or without grandchildren)

(If you have not ticked anything in section b, please skip questions 6-8)

6. Where does your family live? (Please tick all that apply)

• Within the same genral area (walking distance)
• Within 2-10 miles
• Within 11-30 miles
• Within 31-60 miles
• In the UK
• Outside the UK

7. Which family members live the closest to you?

• Parent(s)
• Sibling(s)
• Children

8. Which of the following best decribes how often you see your family?

• Never
• Once a year
• Once every 6 months
• Once every 3 months
• Once a month
• Once a fortnight
• Once a week
• Everyday

9. Do you worry that if you have an accident at home, you would be unable to get help?

• Yes
• No

10. If there was a device that existed to help you improve with your day to day life, would you like to have it in your home and use it?

• Yes
• No

(If you have ticked no, please ingore the rest of the questions)

11. Which of the following functions of a device would help you retain your independence in your own home? (Please tick all that apply)

• Personal alarm/panic button
• Automatic lighting systems
• Automatic opening/closing curtains
• Shopping home delivery service
• Reminders service for important events
• Fire sensors with automatic appliance shut off
• Fire sensors with sprinkler system
• Gas/carbon monoxide detectors
• Automatic cooker shut off when leaving home

12. Which of the following best describes your mobility in your home?

• I use a walking frame
• I use a walking stick
• I use a wheelchair and I am not able to walk
• I walk unaided but not far
• I walk completely unaided

13. If you live in a home with stairs, do you use a stair lift?

• Yes
• No

14. Are there any other additional suggestions/concerns/comments you would like to contribiute?

NB: This is only a draft version of the questionnaire and only features the content. The finalised questionnaire for distribution will be a word processing document.

Sample Questions for Questionnaire

1. Age:

• <65
• 65 – 70
• 71 - 75
• 76 – 80
• 81 – 85
• 86 – 90
• > 90
  

2. Which of these most closely matches your current living situation?

· Live alone
· Live with partner/spouse
· Live with family
· Live in sheltered accommodation
· Live in a care home

3. How important do you consider your independence to be?

• Very Important/Vital
• Important
• No preference
• Not Important
• Not at all Important
  

4. In an average week, how often do you leave your home?

• Never
• Once a week
• 2-3 times a week
• 4-5 times a week
• Every day
• More than once a day
  

5. Which of the following best describes your current family situation?

• No family (Skip Question 6)
• Spouse/Partner (Skip Question 6)
• 1+ Siblings (with or without children/grandchildren)
• 1-2 Children (with or without grandchildren)
• 3-4 Children (with or without grandchildren)
• 5+ Children (with or without grandchildren)
  

6. Which of these best describes how often you see your family (on average)?

• Never
• Once a year
• Once every six months
• Once every three months
• Once a month
• Once a fortnight
• Once a week
• Every day
  

7. Which of these devices do you think would help you to retain your independence in your own home? (Tick all that apply)

□ Personal alarm/Panic Button
□ Automatic lighting systems
□ Automatic curtains closing
□ Shopping home delivery service
□ Reminders service for important events
□ Fire sensors with automatic appliance shut off
□ Fire sensors with sprinkler system
□ Gas/Carbon Monoxide Sensors
□ Automatic oven shut off when you leave the house

8. Which of the following best describes your mobility in your own home? (Tick all that apply)

□ I use a Walking Frame
□ I use a Walking Stick
□ I use a Wheelchair
□ I walk unaided but not far
□ I walk completely unaided

9. If you live in a home with stairs, do you use a stair lift?

· Yes
· No

10. Do you worry that if you were to have an accident, you would be unable to get help?

• Yes
• No

NB: Have to phrase questions so as not to scare people!

Thinking About Questionnaires

Just some notes from the last lecture, apologies for not getting this up sooner. Further notes in the required reading are available on the module webpage. (Linked to the right).

Steps for Questionnaires:
1. What is the Questionnaire about? Define your goals.
2. Determine your Sampling Group.
3. Write it.
4. Give it.
5. Interpret Results.

I've been thinking about these and will bring some of my ideas to our meeting today. Since we will find it difficult to find elderly people to give this questionnaire to, we will have to complete them in character as our personas. Thus, out sampling group is rather small, but it is focussed at the elderly - in our previous meeting we suggested >75.
As far as I can see, our goals for this questionnaire are to discover what features the elderly would want in a piece of technology that will allow them to keep their independence for longer. Any comments?